North America

CLIA Professional Development

Membership

Marketing Partners

CLIA Events

Resources & Tools: Member Benefits

Achieve Your Maximum Cruise Sales Potential

Industry-leading professional development and education designed to complement your agency and cruise line educational programs, CLIA learning and certifications are designed to elevate your knowledge while increasing your cruise sales and commissions. Our programs are available in a variety of formats to make it convenient for you to keep your skills polished or become certified through CLIA Certification.

CLIA Certification

CLIA Certification is the cruise industry’s premier education program for travel advisors with over 29,000 CLIA Certifications awarded in North America alone. Whether you are a new travel agent wanting to learn about selling cruises, or a seasoned travel agent looking to grow your business, CLIA has a certification that’s right for you.

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Certificate Programs

Supplement your experience and professional development with a CLIA Certificate Program. Our certificate programs are designed to expand your knowledge of cruise travel specific topics to grow your clientele and sales.

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Online Learning

Learn at your own pace from the comfort of your home or office and a time that works best for your schedule. CLIA courses are focused on selling skills, industry knowledge, and business building to elevate your cruise expertise.

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Live Learning Events (LLE)

Fast-track your certification, earn new certificates, or develop new skills at our Live Learning Events, packed with the educational requirements and ship inspections (when available) you need to achieve your professional development goals.

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Virtual Learning Events (VLE)

A one-week (five business days) virtual event featuring one-hour educational sessions each day by a CLIA instructor with sufficient time for Q&A. All the benefits of a Live Learning Event without having to travel.

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Webinars

CLIA webinars feature relevant and timely information on the cruise industry, including exclusive presentations from CLIA Cruise Lines and Marketing Partners.

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Virtual Ship Inspections

Virtual Ship Inspections provide you with essential details of a particular ship, fleet or class of ships, to familiarize yourself with key features including staterooms, public areas and entertainment venues from the comfort of your home or office. Exclusive to CLIA members, our Virtual Ship Inspections help you satisfy CLIA Certification requirements.

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Career Counseling

CLIA members are invited to schedule an appointment for a one-on-one consultation with a member of our Professional Development and Membership Services Team to help you choose the right education and CLIA Certification opportunities.

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University Licensing Program (ULP)

CLIA’s University Licensing Program provides an opportunity for colleges or universities to provide their students with foundational-level knowledge of the cruise industry.

About the University Licensing Program

Schedule of Events

North America Events

2026 Cruise360 Logo

2026 Cruise360

April 21 - 26, 2026
Fort Lauderdale, FL

As the largest and only official conference of the cruise industry, Cruise360 brings together travel professionals, cruise line representatives, ports & destinations, industry suppliers and CLIA preferred partners for a truly panoramic view of the cruise industry.

Event Information

Being a CLIA member has helped me in a variety of ways. Personally, it has helped me gain confidence in selling travel. I am kept up to date on all of the changes and growth in the industry through seminars and interactive classes.

Gail McLeod, ECC

Cruise Planners

Meet Our Professional Development Team

Dean Lapham, MAEd

Senior Director, Professional Development

Maria Fonseca, CCC-s

Senior Manager, Industry Training

Dondre Robinson

Senior Specialist, Professional Development

Australasia Membership

Australasia Professional Development

Australasia Resources & Tools

About CLIA Events

News Releases & Articles

About CLIA and Travel Trade