UK & Ireland
Membership
CLIA UK & Ireland is here to help cut through the cruise information, terminology, trends and opportunities - and to give you the support to help you grow your cruise business. CLIA provides the official industry training and certification; we create and share unique resources; and we have a full calendar of inspiring events to support the travel agent community.
Seize the Opportunity with CLIA
The data on the growth of cruising couldn’t be clearer, with over 1 million British & Irish holidaymakers choosing to cruise in the first half of 2024 (a new record) – and with around $45bn being invested on new ships before 2029, there has never been a better time for your customers to try a cruise.
Membership Benefits
Learning Academy
Interactive online learning programme covering cruise products, destinations, sales technique, the cruise experience & latest trends – as well as modules on your local market.
Membership Benefits
Resources
CLIA’s Resources page is your one-stop hub for essential travel agent tools, including fact sheets, reports, cruise line information, digital brochures, and more.
Membership Benefits
Events
In addition to our Flagship Events like the annual CLIA Conference and the River Cruise Conference, we also take our events on the road with CLIA roadshows and showcases
UK & Ireland Membership Types
To access CLIA’s online cruise training and trade resources, agents must create and activate their own individual profile. This requires being part of a CLIA-member agency, or as an Independent agent, you have set up your Homeworker Agency membership first.
Colleges or universities offering Travel and Tourism courses can join CLIA’s ALPHA Membership, which includes up to 50 activated student profiles.
Join Now
You must create a login to apply for CLIA Membership
- Create a complimentary login here, by selecting “Create a new account”. Once created, please login with these details.
- Once logged in, complete the Travel Agency Membership application – this will allow you to enter all of the details of your Agency, and proceed with your membership payment.
If your Agency is already a member and you are looking to activate your individual profile:
- Create a complimentary login here, by selecting “Create a new account”. Once created, please login with these details.
- Once logged in, you can activate your individual profile
Any questions? Contact us at [email protected]
Membership Payments
Membership runs from 1st January for 12 months, so new Agency memberships made throughout the year will be subject to pro-rata membership terms to bring you in line with this.
- New membership applications from 1st April onwards each year will be eligible for a discount on the 12 month rate.
- New membership applications from 1st July onwards each year will be eligible for a further discount on the 12 month rate.
Members have the option to select whether to pay online by credit card at the time of registration, or to pay later by BACS (bank transfer) on the receipt of an invoice.
- If opting to pay later by BACS, please note that after completing your order, you can get a copy of your Invoice emailed to you via your “My Orders” page
- Members opting to pay later by BACS can also complete the payment by card via the ‘Pay off order page’
If you opted to pay online by credit card, following payment you should receive an automated email to confirm your Agency membership. We then encourage you and your colleagues to make use of the individual profiles you are able to activate as included within your Membership.
Please note that if you requested an invoice, we would ask you to send remittance advice on email to [email protected] following payment. Your account will then be activated manually and we will advise when it is possible to proceed with activating your individual profile/s.
New Agencies will receive a Welcome email, containing important information to ensure they can make the most of all CLIA membership benefits.
Should you wish to cancel your CLIA Agency Membership at any point during the pre-paid 12 months of membership, no refunds are applicable unless the below cancellation terms as specified in the Refund Policy are met.
Frequently Asked Questions - FAQs
We understand that some agencies with larger teams may require more than the 10 individual profiles extended to the Standard Membership category. Please contact us at [email protected] to discuss your requirements.
We work in collaboration with a number of agency consortia groups, and as part of your Agency membership application, you have the opportunity to select this and access a discount on your membership.
- Hays Travel Independence Group (UK)
- Inteletravel (UK)
- Mid-Counties Co-Operative (UK)
Any Agency members of Hays Travel Personal Travel Consultants (UK), Hays Premier and Hays Explorer are invited to contact [email protected] to arrange CLIA membership.
We understand that many of our Agency Members have their CLIA membership arranged through their Head Office. If this is the case, please contact us at [email protected] to confirm the process for your Agency’s membership.
Should you be looking to enrol a larger group of travel agencies, we would welcome you to get in touch for a discounted group rate. Please do not complete the online application, and instead contact us at [email protected] to discuss how we can help.
Yes – just as with a Standard Agency Membership, following the creation and payment of your Homeworking Agency Membership, you are invited to activate your own individual profile. The first stage of this will ask you to affiliate with the new Homeworking Agency Membership you have just created and paid for.
Terms and Conditions
CLIA's UK & Ireland Travel Agency Membership Terms and Conditions
Refund Policy
Should any applicant for CLIA Agency Membership realise that it is not appropriate for their business and wish to receive a refund, please apply in writing to within 14 days of receiving your membership details.
CLIA Yearbooks (2022 - 2024)
