North America
Online Learning
CLIA’s online learning courses are interactive, insightful, and packed with information that will help you take your career to the next level! Most of these courses can be completed in approximately 30-45 minutes anywhere you have internet access.
Expand Your Knowledge Of The Cruise Industry
Learn at your own pace and create your own personal classroom at your desk, in a coffee shop, even on a cruise, completely on your own schedule. CLIA courses are focused on selling skills, industry knowledge, and business building to elevate your cruise expertise.
Browse our online learning classes or go to the Product Catalog. Simply click the courses below to log into your My CLIA (if you do not have an account, you can create one for free) to review the descriptions and enroll.
Explore Online Courses
Be sure you enroll in one of CLIA's Certifications to get the most return for your time and money!
* These courses are available complimentary with a Individual Agent Membership (IAM)
Adding Value to the Cruise Experience
Cruise Events 101: Creative Ways to Increase Sales
Cruise Events 201: Taking Your Cruise Event to the Next Level
Cruise Events 301: Virtual Events
Cruise Industry Leadership 501*
Cruise Industry Leadership 601
Customer Relationship Management
Cruising 101*
Cruising 201*
Effective Cruise Presentations 101: Skills*
Getting Prepared for Cruise Sales*
Groups 101: Introduction to Groups
Groups 201: Developing Group Business
Groups 301: Successful Group Management
Marketing 101: Developing Your Marketing Strategy
Marketing 201: Implementing Effective Cruise Marketing
Marketing 301: Cruise Lead Generation - Using Lead Generation Pages
The New Face of Luxury
Wonderful World of Ship Inspections*
World Geography- Eastern Hemisphere
World Geography- Western Hemisphere
20 Best Practices for Travel Agent Success*
Better Listening Skills for Better Business
Building Client Loyalty
Cruise Industry Leadership 501*
Cruise Industry Leadership 601
Customer Relationship Management
Delivering Great Customer Service*
Groups 101: Introduction to Groups
Groups 201: Developing Group Business
Groups 301: Successful Group Management
Make Suppliers Your BFF
Marketing 101: Developing Your Marketing Strategy
Marketing 102: Marketing Your Cruise Business on a Budget
Marketing 201: Implementing Effective Cruise Marketing
Marketing 301: Cruise Lead Generation - Using Lead Generation Pages
Personal Branding
Public Relations 101: Public Relations Basics for Your Cruises
Building Client Loyalty
Clever Ways to Close a Sale
Converting Prospects to Customers
Cruise Events 101: Creative Ways to Increase Sales
Cruise Events 201: Taking Your Cruise Event to the Next Level
Cruise Events 301: Virtual Events
Delivering Great Customer Service*
Effective Cruise Presentations 101: Skills*
Getting Prepared for Cruise Sales*
Groups 101: Introduction to Groups
Groups 201: Developing Group Business
Groups 301: Successful Group Management
Make Suppliers Your BFF
Marketing 101: Developing Your Marketing Strategy
Marketing 102: Marketing Your Cruise Business on a Budget
Marketing 201: Implementing Effective Cruise Marketing
Marketing 301: Cruise Lead Generation - Using Lead Generation Pages
Power Selling 101: Skills*
Power Selling 201: Techniques*
Put the Person Back in Personal Selling
Sell Your Passion*
Successful Qualifying*
Take your career to the next level by enrolling in CLIA Certification and applying your online courses towards the certification level of your choice!