Resources

Discover the full range of member-exclusive resources and tools that CLIA provides across all three regions to support your success in the cruise industry.

Filters

Clear Filters

Filters Close

Requires Login

Read More
Marketing Materials
New to Yacht & Sail Cruising Guide
Jumping-in to online training can be daunting, so we’re going back to basics and adding a wealth of introductory need-to-know cruise content that will put you in a great position to start your cruise sales journey.Introduction•An Introduction to the world of yachts and sail ships•Selling Tips (and how to dispel those pesky preconceptions)Life Onboard•Deck Activities•Dining•Spa and Wellness•Watersports and MarinaTop 10 Reasons to take a yacht or sail cruiseIt’s all about destinationYacht & Sailing Ship Profiles

Read More
Read More
Marketing Materials
University Licensing Program Brochure
Travel and tourism programs are already in high demand, but how can your institution stay ahead of the curve and offer something trulyunique and industry-relevant?By integrating CLIA’sUniversity Licensing Program (ULP), your students will access the foundational training to explore the rapidly expanding cruise travel sector—a multi-billiondollar industry offering exciting career opportunities.

Read More
Read More
Marketing Materials
MCC Case Study # 13 What's in a Name?
As part of the requirements for the Master Cruise Counsellor (MCC) certification, candidates must complete a series of in-depth case studies designed to apply advanced sales strategies, client servicing techniques, and cruise product knowledge in real-world scenarios. These case studies are an essential component of the MCC program and help demonstrate critical thinking, problem-solving, and professional judgment expected at the master level.

Read More
Read More
Marketing Materials
MCC Case Study # 12 Multi-Gen Travelers
As part of the requirements for the Master Cruise Counsellor (MCC) certification, candidates must complete a series of in-depth case studies designed to apply advanced sales strategies, client servicing techniques, and cruise product knowledge in real-world scenarios. These case studies are an essential component of the MCC program and help demonstrate critical thinking, problem-solving, and professional judgment expected at the master level.

Read More
Read More
Marketing Materials
MCC Case Study # 10 The Baby Boomers
As part of the requirements for the Master Cruise Counsellor (MCC) certification, candidates must complete a series of in-depth case studies designed to apply advanced sales strategies, client servicing techniques, and cruise product knowledge in real-world scenarios. These case studies are an essential component of the MCC program and help demonstrate critical thinking, problem-solving, and professional judgment expected at the master level.

Read More
Read More
Marketing Materials
MCC Case Study # 11 The Church Group
As part of the requirements for the Master Cruise Counsellor (MCC) certification, candidates must complete a series of in-depth case studies designed to apply advanced sales strategies, client servicing techniques, and cruise product knowledge in real-world scenarios. These case studies are an essential component of the MCC program and help demonstrate critical thinking, problem-solving, and professional judgment expected at the master level.

Read More
Read More

MCC Case Study # 8 The Doctor and Her Husband
As part of the requirements for the Master Cruise Counsellor (MCC) certification, candidates must complete a series of in-depth case studies designed to apply advanced sales strategies, client servicing techniques, and cruise product knowledge in real-world scenarios. These case studies are an essential component of the MCC program and help demonstrate critical thinking, problem-solving, and professional judgment expected at the master level.

Read More
Read More
Marketing Materials
MCC Case Study # 9 The Incentive Pitch
As part of the requirements for the Master Cruise Counsellor (MCC) certification, candidates must complete a series of in-depth case studies designed to apply advanced sales strategies, client servicing techniques, and cruise product knowledge in real-world scenarios. These case studies are an essential component of the MCC program and help demonstrate critical thinking, problem-solving, and professional judgment expected at the master level.

Read More
Read More
Marketing Materials
MCC Case Study # 5 The Anniversary Couple
As part of the requirements for the Master Cruise Counsellor (MCC) certification, candidates must complete a series of in-depth case studies designed to apply advanced sales strategies, client servicing techniques, and cruise product knowledge in real-world scenarios. These case studies are an essential component of the MCC program and help demonstrate critical thinking, problem-solving, and professional judgment expected at the master level.

Read More
Read More
Marketing Materials
MCC Case Study # 6 The Family Vacation
As part of the requirements for the Master Cruise Counsellor (MCC) certification, candidates must complete a series of in-depth case studies designed to apply advanced sales strategies, client servicing techniques, and cruise product knowledge in real-world scenarios. These case studies are an essential component of the MCC program and help demonstrate critical thinking, problem-solving, and professional judgment expected at the master level.

Read More